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Trust us to handle your business processes efficiently and effectively, allowing you to focus on what matters most – growing your business and achieving your goals.
Welcome to Streamline Global.
These Terms & Conditions govern your use of the Streamline Global website and the general terms applicable to enquiries and interactions with our business.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
These website terms do not replace or override any separate written agreement, statement of work, service agreement, order form, proposal or other contractual arrangement entered into between Streamline Global and a client. Where such an agreement exists, its terms will take precedence to the extent of any conflict.
Streamline Global provides business process outsourcing, knowledge process outsourcing and operational support services to businesses in the UK, USA, Canada and other international markets.
Our services may include customer support, mortgage and title support, finance and accounting, back-office operations, healthcare outsourcing, quality assurance, data processing and related business support services.
Information about our services published on this website is provided for general information purposes and does not by itself constitute an offer or binding commitment to provide any particular service.
You may use this website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
We reserve the right to suspend or restrict access to the website where reasonably necessary to protect our website, business, users or systems.
We make reasonable efforts to keep the information on this website accurate and current. However, we do not guarantee that all website content will always be complete, accurate, current or free from errors.
Service descriptions, capabilities, locations, availability, pricing and other information may change without notice.
Nothing on this website should be interpreted as a guarantee of a particular result, cost saving, turnaround time, service level or business outcome unless expressly agreed in writing.
Information submitted through our website, email or other communication channels may be used to respond to your enquiry and understand your requirements.
Any quotation, proposal or service estimate provided by Streamline Global is subject to the assumptions, scope, pricing, validity period and other conditions stated in that quotation or proposal.
A quotation does not create a binding contract unless and until it is accepted in accordance with the terms specified by Streamline Global and/or a separate written agreement is executed.
We reserve the right to revise quotations where there are changes to scope, requirements, volumes, timelines, third-party costs or other relevant circumstances.
Where you engage Streamline Global for services, the applicable scope of work, service agreement, statement of work, proposal or other written agreement will define the specific services, responsibilities, fees, timelines, deliverables and applicable service terms.
Clients are responsible for providing accurate, complete and timely information and access reasonably required for us to perform the agreed services.
Any service levels or turnaround times are subject to the information, systems, approvals and cooperation required from the client being provided within the agreed timeframe.
Where applicable, fees, billing arrangements, payment terms and applicable taxes will be set out in the relevant quotation, proposal, invoice or client agreement.
Unless otherwise agreed in writing, clients are responsible for paying all applicable charges within the agreed payment period.
Additional work outside the agreed scope may be subject to additional charges.
Third-party charges, software costs, transaction fees, supplier costs or other external expenses may be charged separately where applicable and where agreed with the client.
Unless otherwise stated in writing, all intellectual property rights relating to the Streamline Global website and its content belong to Streamline Global or its relevant licensors.
This includes, without limitation:
You may view and use the website for your own legitimate business or personal purposes, but you may not reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission.
Intellectual property created specifically for a client under a separate service agreement will be governed by the terms of that agreement.
We understand that clients and business partners may share confidential business, operational, customer or commercial information with us.
Information provided to us in connection with a business relationship will be handled in accordance with any applicable confidentiality obligations, non-disclosure agreement or client service agreement.
Nothing in these website Terms & Conditions requires either party to disclose confidential information to the other.
Your use of our website and our handling of personal information are also governed by our Privacy Policy.
Please refer to our Privacy Policy for information about how we collect, use, store and protect personal information.
Our website may contain links to or references to third-party websites, software, platforms, service providers or other resources.
These third-party services are not controlled by Streamline Global, and we do not accept responsibility for their content, availability, security, accuracy or privacy practices.
Where our services require the use of third-party providers, those services may also be subject to the relevant third party’s terms and conditions.
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free availability.
We may temporarily suspend, modify or discontinue the website or any part of it for maintenance, security, technical or operational reasons.
Although we take reasonable steps to protect our systems, we cannot guarantee that the website or communications transmitted through the internet will be completely secure or free from viruses or other harmful components.
To the maximum extent permitted by applicable law, Streamline Global shall not be liable for indirect, incidental, special or consequential loss arising from or relating to your use of this website.
This may include loss of profits, revenue, business opportunities, anticipated savings, goodwill or data.
Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, or liability for death or personal injury caused by negligence where such exclusion or limitation is prohibited by law.
Any liability arising from specific services provided to a client will be governed primarily by the applicable client agreement.
You agree to use the website lawfully and responsibly.
To the extent permitted by applicable law, you agree to indemnify and hold Streamline Global harmless from claims, losses, liabilities, damages and reasonable expenses arising from your unlawful use of the website, your violation of these Terms & Conditions or your infringement of third-party rights.
We may restrict, suspend or terminate your access to the website where we reasonably believe that you have breached these Terms & Conditions, used the website unlawfully, created a security risk or otherwise interfered with the operation of the website.
Termination of website access does not affect rights or obligations that have already arisen under a separate client agreement.
We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, technology or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after an updated version is published constitutes acceptance of the updated terms to the extent permitted by applicable law.
These website Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the relevant Streamline Global contracting entity, unless otherwise agreed in a separate written contract with a client.
Any dispute arising from the use of this website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the relevant Streamline Global entity, unless otherwise required by applicable law.
For questions regarding these Terms & Conditions, please contact us:
Streamline Global
US Office:
1007 N Orange St, 4th Floor, Ste 1382
Wilmington, DE 19801
United States
Email: info@streamline-global.com
Phone: +1 507-502-0943
Website: streamline-global.com
Trust us to handle your business processes efficiently and effectively, allowing you to focus on what matters most – growing your business and achieving your goals.